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[Your Bookstore Name] Warranty Policy
Coverage Period:
All physical books purchased from [Your Bookstore Name] are covered by a 1-year limited warranty from the date of purchase. This warranty applies to defects in materials or workmanship under normal use.
What’s Covered:
Manufacturing defects (e.g., misbound pages, missing sections, or printing errors).
Damage caused during shipping (if reported within 14 days of delivery).
What’s Not Covered:
Normal wear and tear (e.g., creased spines, minor cover scuffs).
Damage from misuse, improper storage (e.g., water damage, exposure to extreme temperatures), or accidents.
Books altered or repaired by unauthorized parties.
Digital products (e-books, audiobooks) or downloadable content.
Writing, highlighting, or markings added by the customer.
How to Make a Claim:
Contact our customer service team within the warranty period at [email/phone number] with:
Proof of purchase (receipt or order number).
Photos/video of the defect.
A brief description of the issue.
If eligible, we will provide a return shipping label or instructions for returning the item.
Remedies:
Replacement with the same title (if available).
Refund or store credit if a replacement is not possible.
Limitations:
This warranty applies only to the original purchaser and is non-transferable.
[Your Bookstore Name] is not liable for incidental or consequential damages (e.g., lost time or indirect costs).
Governing Law:
This warranty is governed by the laws of [State/Country]. Statutory consumer rights are not affected.
Contact Us:
For warranty claims or questions, reach us at:
Email: support@yourbookstore.com
Phone: [XXX-XXX-XXXX]
Note: This warranty is subject to change. Refer to our website or purchase terms for the most current policy.
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aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum
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